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020 3693 2545

TMP Solicitors

40 Bank Street

Canary Wharf

London

E14 5NR

0844 778 7328 - Fax

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LEGAL NOTICES | © COPYRIGHT TMP SOLICITORS LLP

Authorised and Regulated by the Solicitors Regulation Authority SRA No: 468968  www.sra.org.uk

LEGAL NOTICES

TMP Solicitors, or TMP, is the business name for TMP Solicitors LLP. Accordingly references in the Legal Notices and elsewhere on this website to “TMP Solicitors” mean TMP Solicitors LLP.

TMP Solicitors LLP is a limited liability partnership registered in England and Wales with registered number OC330613. It is a law firm authorised and regulated by the Solicitors Regulation Authority SRA No: 468968 http://www.sra.org.uk/home/home.page.

 

The term partner in relation to TMP Solicitors LLP is used to refer to a member of TMP Solicitors LLP or an employee or consultant of TMP Solicitors LLP. A list of the names of the members of TMP Solicitors LLP is open to inspection at its registered office -  TMP Solicitors, 40 Bank Street, Canary Wharf, London E14 5NR and such persons are solicitors.

TMP Solicitors LLP is registered for VAT purposes with VAT registration number 877 3465 77. 

For further information about how we use your personal information, including your right to access and correct that information, please see our privacy policy.
 

WARNING

 

The information on this site is for general information purposes only and does not claim to be comprehensive or provide legal or other advice. Articles and other publications on this site are current as of their date of publication and do not necessarily reflect the present law or regulations. TMP Solicitors accepts no responsibility for loss, which may arise from accessing, or reliance on information contained in this site. TMP Solicitors is not responsible for the content of external internet sites that link to this site or which are linked from it.

The contents of this site are protected by copyright under international conventions. Users are permitted to read the contents and make copies for their own personal use. All other use and copying of any of the contents of this site is prohibited unless the prior written consent of TMP Solicitors is obtained. TMP Solicitors reserves the right at its absolute discretion to prohibit any link to materials or information on this site. Copying from websites of third parties is subject to any requirements applicable to those sites.


PRIVACY

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We use up-to-date data storage and security techniques to protect your personal information from unauthorised access, improper use or disclosure, unauthorised modification or unlawful destruction or accidental loss. All our employees and any third parties we engage to process your personal information are obliged to respect the confidentiality of your information.

Your privacy rights are attached here.


ETHICS AND PROFESSIONAL STANDARDS

TMP Solicitors is committed to the highest ethical and professional standards. These apply to all our people, regardless of role, and to all our offices. TMP Solicitors people are required to act professionally and in compliance with relevant laws, regulations and bar standard rules.

These ethical and professional standards include:

  • Acting with integrity, professionalism and fairness

  • Acting in the best interests of each client, including providing a proper standard of service to our clients

  • Upholding the rule of law and the proper administration of justice

  • Behaving in a way that maintains the trust the public has in the provision of legal services

  • Maintaining our independence

  • Acting without discrimination
     

EQUALITY AND DIVERSITY

Our Equality and Diversity policy can be found here.

 

COMPLAINTS PROCEDURE

We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we have provided then you should inform us immediately, so that we can do our best to resolve the problem.

In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues at this stage. If you would like to make a formal complaint, then you can read our full complaints procedure here. Making a complaint will not affect how we handle your case.

The Solicitors Regulation Authority can help you if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic.

You can raise your concerns with the Solicitors Regulation Authority.

What Do To If We Cannot Resolve Your Complaint

The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.

Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:

  • Within six months of receiving a final response to your complaint and

  • No more than six years from the date of act/omission; or

  • No more than three years from when you should reasonably have known there was cause for complaint.

If you would like more information about the Legal Ombudsman, please contact them.

Legal Ombudsman Contact Details

 

0300 555 0333

 

enquiries@legalombudsman.org

 

www.legalombudsman.org.uk

PO Box 6806

Wolverhampton

WV1 9WJ

Website Use:

Our website terms of use can be found here.